Free Shipping on orders over $100

Shipping

Standard metro: Approx 3-6 business days.
Regional: Approx 4-13 business days.

FREE standard shipping Australia-wide for orders over $100.

$7.95 Australia-wide for all orders under $100.

We currently only ship within Australia.

However, If you are outside of Australia, we are more than happy to give you a quote for shipping costs.

Returns and exchanges

If your product is faulty, or we sent you the incorrect order by mistake, please send it back within 30 days of delivery for a full refund or exchange.

If you simply change your mind and wish to return the product(s) the item will need to be returned to us in its original (new) condition, with the Joyrolla packaging intact. 
NOTE
: The return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment

Please get in contact: info@joyrolla.com

Yes, we do. We are big on quality control, but sometimes things are out of our control and slip through the cracks

• If your product is faulty, please send it back within 30 days of delivery for a full refund.

• Our products are covered by a 12-month warranty from the day they were bought when used under normal conditions and for the purpose intended. If an item is faulty we will replace either the product or a specific product part, free of charge.

• The Warranty covers faults in materials and workmanship and doesn't apply if the damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

Please email us at: info@joyrolla.com

Include your order number and the product you would like to return or exchange.

More info

Our Prints are made to age like your favourite vintage T-shirt.

Wash regularly: They like a hand wash in warm water, then line dry in the sunshine.


How to fold / roll: Fold the left side in, and the right side in, then fold in half and roll. Store the bags in the pouch for a longer life (each pouch can fit 2 x Shoppers comfortably).

Handy tips on our Journal.

The Joyrolla Cart is built to last, but things happen!

Handy tips for a long life (for the bag and cart)
• Take the bag off and hand wash it in warm water regularly. Line Dry.
• Don't stand on the cart or overload with excess weight. It's strong, but it won't take an adult's weight!

Email us: info@joyrolla.com

We are open to all press , PR and partnership opportunities.

We would love to hear from you.

Contact: marissa@joyrolla.com