Standard metro: Approx 3-6 business days.
Regional: Approx 4-13 business days.
FREE standard shipping Australia-wide for orders over $100.
$7.95 Australia-wide for all orders under $100
Currently, we can't offer Express shipping.
We currently only ship within Australia.
However, If you are outside of Australia, we are more than happy to give you a quote for shipping costs.
If your product is faulty, or we sent you the incorrect order by mistake, please send it back within 30 days of delivery for a full refund or exchange.
If you simply change your mind and wish to return the product(s) the item will need to be returned to us in its original (new) condition, with the Joyrolla packaging intact.
NOTE: The return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment
Please get in contact: firstname.lastname@example.org
Yes, we do. We are big on quality control, but sometimes things are out of our control and slip through the cracks
•If your product is faulty, please send it back within 30 days of delivery for a full refund.
• Our products are covered by a 12-month warranty from the day they were bought when used under normal conditions and for the purpose intended. If an item is faulty we will replace either the product or a specific product part, free of charge.
• The Warranty covers faults in materials and workmanship and doesn't apply if the damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.
Please email us at: email@example.com
Include your order number and the product you would like to return or exchange.
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